Integrations

Pick ready-to-go integrations or build your own.

Slack Connect

Track customer issues from shared Slack channels.

Source

Email

Track customer issues from support email inboxes.

Source

Microsoft Teams

Track customer issues from Microsoft Teams channels.

Source

Chat

Integrate Pylon's chat widget to your site to offer self-serve support.

Source

Ticket Forms

Integrate a custom-built ticket form or use our self-hosted one.

Source

Slack Community

Track customer issues from Slack Connect or Slack Community.

Source

Discord

Track customer issues from Discord channels.

Source

Telegram

Track customer issues from Telegram group chats and super group chats.

Source

WhatsApp

Track customer issues from WhatsApp individual chats or group chats.

Source

Salesforce

Sync activity and contacts into Salesforce and pull data into Pylon.

CRM

HubSpot

Sync activity and contacts into HubSpot and pull data into Pylon.

CRM

Attio

Sync activity and contacts into Attio and pull data into Pylon.

CRM

Pipedrive

Sync activity and contacts into Pipedrive and pull data into Pylon.

CRM

Google Calendar

Sync account and calendar events between Pylon and Google Calendar.

Calendar

Outlook Calendar

Sync account and calendar events between Pylon and Outlook Calendar.

Calendar

Gong

Import live customer calls from Gong into Pylon.

Call recorder

Fathom

Import live customer calls from Fathom into Pylon.

Call recorder

Fireflies.ai

Import live customer calls from Fireflies.ai into Pylon.

Call recorder

Grain

Import live customer calls from Grain into Pylon.

Call recorder

Attention

Import live customer calls from Attention into Pylon.

Call recorder

Circleback

Import live customer calls from Attention into Pylon.

Call recorder

Google Meet

Import live customer calls from Attention into Pylon.

Call recorder

Gmail

Import emails from personal Gmail inboxes and sync relevant information to your Pylon accounts.

Outlook Mail

Import emails from personal Outlook inboxes and sync relevant information to your Pylon accounts.

PagerDuty

Trigger PagerDuty escalations using our triggers engine.

Alerting

Opsgenie

Trigger Opsgenie escalations using our triggers engine.

Alerting

Linear

Link Pylon issues with Linear Issues to pass to product teams.

Product ticketing

Jira

Link Pylon issues with Jira Issues to pass to product teams.

Product ticketing

Asana

Link Pylon issues with Asana Issues to pass to product teams.

Product ticketing

GitHub Issues

Link Pylon issues with GitHub Issues to pass to other teams.

Product ticketing

Shortcut

Link Pylon issues with Shortcut to pass stories to engineering.

Product ticketing

Snowflake

Sync analytics and issue data directly into Snowflake.

Data warehouse

BigQuery

Sync analytics and issue data directly into BigQuery.

Data warehouse

Redshift

Sync analytics and issue data directly into Redshift.

Data warehouse

S3

Sync analytics and issue data directly into S3.

Data warehouse

Incident.io

Mark issues as related to a recent incident.

Incident management

API and webhooks

Build your own integration into other products we don't natively support.

Custom

iFrame

Embed an iFrame inside Pylon issue sidebar.

Custom

Custom apps

Build custom embedded apps that help pull realtime data.

Custom

Custom call recorder

Sync live customer calls from any call recording application into Pylon.

Custom

FAQs

FAQ about integrations.
Do you have an API?

Yes. Learn more at docs.usepylon.com/developer.

Can I build my own integrations?

Yes you can build your own integrations through our API, Trigger Webhooks, or Custom Apps.

Need an integration?

Email support@usepylon.com to request a new integration.

Want faster, smarter customer support?

See how Pylon cuts the busywork and brings your support teams into one place.