See how modern B2B teams actually run support

Get a live walkthrough of how Pylon replaces scattered tickets and disconnected tools with one clear system of record.

Full account context, instantly

Turn every support interaction into account context — so teams spend ~40% less time prepping for customer check-ins and proactively catch 98% of at-risk accounts.

Work faster with AI built for B2B

Leverage AI agents and assistants to reduce manual support work by 30–35% and deflect 50–80% of L1 tickets.

Enterprise workflows without the mess

Configure routing, SLAs, escalations, and reporting in minutes. Teams see a 90% reduction in workflow complexity and go live in weeks, without custom apps or consultants.

Slack and Teams support that scales

Turn shared Slack and Teams conversations into trackable issues. Cut first response times from minutes to seconds, while supporting up to 6× more volume with the same team.

Trusted by thousands of leading B2B teams
“The Best Support Tool for Modern B2B SaaS.
If you are thinking of switching to Pylon, please blindly go ahead with Pylon, and you will thank yourself for that decision”
Aditya Patil
Head of Implementations & Support
“Pylon is great for building customer relationships through support ... The Pylon team is also super responsive and great to work with - I migrated our support chat from Intercom to Pylon and they helped me through the process”
Matthew Ho
Technical Support Engineer
“I highly, highly recommend Pylon. It has made Slack support as easy as email support. 🤯 Something previously reserved for just a handful of a company’s largest customers due to bandwidth limitations can now easily scale to more customers.”
Teresa Nesteby
Head of Success Engineering

See Pylon in action

Hundreds of teams migrated from Zendesk and Intercom with zero downtime

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