Pipedrive

Keep your CRM in sync with every customer conversation.

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Trusted by 1,500+ B2B customers globally

Why teams use it

Put Pipedrive data to work across Pylon

Sync fields in either direction between Pylon and Pipedrive, then use them everywhere in Pylon as filters in views, in triggers, macros, and more.

Keep contacts current automatically

When someone new joins a prospect or customer channel, Pylon adds them to Pipedrive and links them to the right Organization, so your contact records stay complete on their own.

Target the right customers with every broadcast

Send Broadcasts to a precise set of customers based on the data already stored in Pipedrive, reaching exactly the accounts you intend to.

Slice tickets and analytics by CRM data

View and filter Issues by Pipedrive fields, save those filters as views, and break down your analytics along the same dimensions.

How to install

Step 1

Open the App Directory

Navigate to the App Directory from your Pylon dashboard.

Step 2

Connect Pipedrive

Click into the Pipedrive integration to view the setup instructions and complete the connection.

Frequently asked questions

How often does Pylon sync activity to Pipedrive?

Every day. Pylon scans your customer channels for the conversations that took place, uses AI to summarize each one, and syncs the summary to the matching Organization in Pipedrive.

Can fields sync in both directions?

Yes. You can sync fields from Pylon to Pipedrive or from Pipedrive into Pylon. Fields pulled into Pylon are available across all Pylon features.

Does Pylon add new contacts to Pipedrive automatically?

Yes. When someone new joins a prospect or customer channel, Pylon adds that contact to Pipedrive and links them to the relevant Organization.

Can I send Broadcasts based on Pipedrive data?

Yes. You can target a Broadcast to a specific set of customers based on the data stored in Pipedrive.

Other integrations

Pylon connects with the tools your team lives in — Slack, email, CRMs, ticketing systems,and more. Meet your customers where they are and streamline every support workflow.