Attio

Sync customer conversations and CRM data with your Attio workspace.

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Trusted by 1,500+ B2B customers globally

Why teams use it

Keep your CRM current without manual updates

Pylon scans your customer channels daily, uses AI to summarize each conversation, and syncs the summary to the matching Company in Attio.

Use CRM data everywhere in Pylon

Sync fields in either direction between Pylon and Attio. Fields pulled into Pylon are available across every feature, powering view filters, triggers, macros, and more.

Grow your contact records automatically

When someone new joins a prospect or customer channel, Pylon adds them to Attio and links them to the right Account, so your contact list builds itself as relationships expand.

Target broadcasts with the data you already have

Send Broadcasts to a precise set of customers based on the fields stored in Attio, reaching exactly the right accounts without rebuilding your segments in Pylon.

How to install

Step 1

Open the App Directory

From your Pylon dashboard, click into the App Directory and select the Attio integration.

Step 2

Follow the setup instructions

Open the Attio integration to view its setup instructions and connect your Attio workspace to Pylon.

Step 3

Configure field sync

Choose which fields to sync and in which direction: from Attio into Pylon, from Pylon into Attio, or both.

Frequently asked questions

How often does Pylon sync activity to Attio?

Daily. Every day Pylon scans your customer channels for conversations, summarizes each one with AI, and writes the summary to the relevant Company record in Attio.

Can fields sync in both directions?

Yes. You can sync fields from Pylon into Attio or from Attio into Pylon. Fields brought into Pylon can be used across all Pylon features, including view filters, triggers, and macros.

Does Pylon add new contacts to Attio automatically?

Yes. When a new person joins a prospect or customer channel, Pylon creates that contact in Attio and links it to the relevant Account.

Can I use Attio data to filter tickets and broadcasts?

Yes. You can view and filter Issues by Attio fields, and target Broadcasts to a set of customers based on the data stored in Attio.

Other integrations

Pylon connects with the tools your team lives in — Slack, email, CRMs, ticketing systems,and more. Meet your customers where they are and streamline every support workflow.