Trust & Security

We strive to meet the highest level of security certification across borders and industries. Our compliance and certification are managed by Vanta and our incredible audit partners.
Trusted by 1,500+ B2B customers globally

SOC 2 Type 2

We're SOC 2 Type 2 compliant.

GDPR

We're GDPR compliant. Ask us for our DPA.

HIPAA

We're happy to sign a BAA in the enterprise plan.

ISO 27001

We're ISO 27001 compliant.

ISO 42001

We're ISO 42001 compliant.
Frequently asked questions
Trust Center

Request access at trust.usepylon.com

Security Reviews

Security reviews are available on our Enterprise Tier.

Custom MSAs

Custom MSAs are available on our Enterprise Tier.

Who is your compliance vendor? 

We use Vanta to monitor our compliance.

How do I disclose a security vulnerability?
Where are you based?

The entire company is based out of San Francisco, CA.

Who are your investors?

We're backed by the best investors in tech including Andreesen Horowitz, Bain Capital Ventures, General Catalyst, Y Combinator, and other high caliber investors. In total, we've raised over $51M.

Privacy Policy
Terms and Conditions

See our standard terms at our Terms page.

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