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Featured
How Pylon adopted Agentic Support
See how moving from manual support and Claude workflows to Agentic Support cut Pylon's median first-response time by 72%.
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News & updates
Announcing Pylon's Seed Round
Pylon Team
November 23, 2023
Pylon Raises $3.2M Seed from General Catalyst to Scale Customer Operations on Slack and Teams.
Releases
Product Launch: Community Support
Advith Chelikani
November 16, 2023
A lot of B2B products benefit from bring together their users and customers into a single community to help them collectively get value from the product in public.
Releases
Product Launch: Email Support
Advith Chelikani
October 18, 2023
Great businesses meet their customers where they work to provide a great experience across the customer journey.
Releases
Product Launch: Slack Activity Sync
Advith Chelikani
October 2, 2023
Automagically sync conversations in customer Slack channels as activity to Salesforce.
Releases
Product Launch: In-App Chat
Advith Chelikani
September 27, 2023
As a vendor, it’s your job to help your customer get value out of your product quickly. That means answering their questions with as little friction for them as possible.
Releases
Product Launch: Pylon x Attio Integration
Advith Chelikani
September 10, 2023
We’re very excited to announce our partnership with Attio and the release of our native Pylon x Attio integration 🚀
Team
Tom Zhou, Founding Engineer
Advith Chelikani
August 8, 2023
We're very excited for Tom Zhou to be joining Pylon as a founding engineer after nearly 5 years at Samsara.
Team
Jesse Chen, Founding Engineer
Advith Chelikani
August 1, 2023
We're very excited for Jesse Chen to be joining Pylon as a founding engineer after nearly 5.5 years at Samsara.
Team
Alex Wu, Founding Engineer
Advith Chelikani
June 6, 2023
We're very excited for Alex Wu to be joining Pylon as a founding engineer after nearly 4.5 years at Samsara.
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