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Product Launch: Roles & Permissions

Now available to our Enterprise plan customers: custom roles to control what parts of Pylon users have access to!

Advith Chelikani
April 2, 2024
Built for Modern B2B Support

Resolve issues faster, strengthen relationships, and uncover opportunities across every customer interaction.

Now available to our Enterprise plan customers: Roles & Permissions assignments to control what parts of Pylon users have access to!

🧑 Gate contractors from having access to workspace configuration, and sensitive platform features like setting SLAs

⛩️ Keep sensitive information locked down - allow certain teams or individuals to only have access to customer issues they are assigned to

Book a demo with Pylon to streamline your post sales process and unify tracking of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community.

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Releases

Product Launch: Custom Analytics

Advith Chelikani
June 13, 2024
Releases

Product Launch: API

Advith Chelikani
January 12, 2024
Releases

Product Launch: Community Support

Advith Chelikani
November 16, 2023
Releases

Product Launch: Custom Layouts

Advith Chelikani
July 2, 2024
Releases

Product Launch: Pylon x Attio Integration

Advith Chelikani
September 10, 2023
Releases

Product Launch: Data Warehouse Sync

Advith Chelikani
February 27, 2024
Guides

Role-based access control in customer support platforms

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