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Product Launch: Dark Mode

We're excited to bring a more fun experience into Pylon for customer support and success teams with Dark Mode.

Advith Chelikani
April 30, 2024

Enterprise software doesn't have to be boring. We're excited to bring a more fun experience into Pylon for customer support and success teams with Dark Mode.

Book a demo with Pylon to streamline your post sales process and unify tracking of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community.

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Releases

Product Launch: Custom Layouts

Advith Chelikani
July 2, 2024
Releases

Product Launch: API

Advith Chelikani
January 12, 2024
Releases

Product Launch: Data Warehouse Sync

Advith Chelikani
February 27, 2024
Releases

Product Launch: Pylon x Attio Integration

Advith Chelikani
September 10, 2023
Releases

Product Launch: Community Support

Advith Chelikani
November 16, 2023
Team

Aashish Kapur, Software Engineer

Advith Chelikani
August 26, 2024
Releases

Product Launch: Email Support

Advith Chelikani
October 18, 2023
Releases

Product Launch: Knowledge Base

Advith Chelikani
May 7, 2024
Industry

How to improve customer support quality: 2026 guide

Dan Guo
January 6, 2026

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Industry

What’s Customer Retention? Key Benefits for Your Company

Dan Guo
November 20, 2025
Blog post
Industry

How AI Transforms Slack Support: Automating Responses and Intelligent Issue Triage

Pylon Team
June 3, 2025
Blog post
Guides

Transforming your team with AI for customer experience

Dan Guo
January 28, 2026
Blog post
Spotlights

Spotlight: Colby Orona @ SkillGigs

Marty Kausas
August 18, 2025
Blog post
Releases

Product Launch: API

Advith Chelikani
January 12, 2024
Blog post
Spotlights

Spotlight: Jessica Herbert @ Canvas Medical

Marty Kausas
January 15, 2025
Blog post
Industry

8 best multilingual support platforms for 2026

Pylon Team
January 5, 2026
Blog post
Industry

SaaS Customer Support: What It Is & Best Practices

Robert Eng
May 22, 2025
Blog post
Guides

Creating a Customer Experience Strategy That Drives Results

Dan Guo
December 8, 2025
Blog post