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Product Launch: Dark Mode

We're excited to bring a more fun experience into Pylon for customer support and success teams with Dark Mode.

Advith Chelikani
April 30, 2024

Enterprise software doesn't have to be boring. We're excited to bring a more fun experience into Pylon for customer support and success teams with Dark Mode.

Book a demo with Pylon to streamline your post sales process and unify tracking of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community.

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Product Launch: API

Advith Chelikani
January 12, 2024
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Product Launch: Pylon x Attio Integration

Advith Chelikani
September 10, 2023
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Product Launch: Community Support

Advith Chelikani
November 16, 2023
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Product Launch: Custom Layouts

Advith Chelikani
July 2, 2024
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Product Launch: Data Warehouse Sync

Advith Chelikani
February 27, 2024
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Product Launch: Email Support

Advith Chelikani
October 18, 2023
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Product Launch: Triggers

Advith Chelikani
January 9, 2024
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Product Launch: Macros

Advith Chelikani
March 25, 2024
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Product Launch: In-App Chat

Advith Chelikani
September 27, 2023

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Industry

Best CSM tools: 15 platforms compared for 2026

Pylon Team
December 24, 2025
Blog post
Guides

How to create the best FAQ pages for your customers

Advith Chelikani
January 8, 2026
Blog post
Guides

Customer support for entrepreneurs: Starting and scaling operations

Dan Guo
February 3, 2026
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Industry

How to Choose a B2B Support Platform | Complete Guide for 2025

Pylon Team
October 10, 2025
Blog post
Industry

Best AI knowledge base software for customer support: Complete 2026 guide

Pylon Team
December 19, 2025
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Industry

Guide to modern support tools: Top picks for enterprise teams

Pylon Team
January 15, 2026
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Team

Audrey Li, Founding Engineer

Advith Chelikani
March 13, 2024
Blog post
Industry

Building the Best B2B Knowledge Base: The 2025 Guide to AI-Powered Self-Service

Pylon Team
November 13, 2025
Blog post
Releases

Introducing native phone support

Robert Eng
March 31, 2026
Blog post