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Caleb Siu, Software Engineer

We're excited to welcome Caleb as our Software Engineer!

Advith Chelikani
October 21, 2024

Caleb Siu

✨ Software Engineer ✨

We're very excited for Caleb to be joining the team after spending nearly 3 years at each of Modern Treasury and Samsara.

Always another familiar face for a lot of the team 😉 Caleb is joining us to help us build more product features faster.

🚢 🚢 🚢

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Team

Aashish Kapur, Software Engineer

Advith Chelikani
August 26, 2024
Team

Bryant Lin, Software Engineer

Advith Chelikani
October 14, 2024
Team

Gautam Ramaswamy, Software Engineer

Advith Chelikani
October 14, 2024
Team

Matt Chen, Software Engineer

Marty Kausas
September 9, 2024
Team

Matthew Nagy, Product Support Engineer

Advith Chelikani
February 3, 2025
Team

Charleen Wang, Software Engineer

Advith Chelikani
March 3, 2025
Team

Ben Stone, Founding Product Designer

Robert Eng
February 19, 2025
Team

Anna Clink, Customer Success Manager

Advith Chelikani
March 17, 2025
Team

Nicole Yamashiro, Product Support Engineer

Advith Chelikani
March 24, 2025

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