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Product Launch: API

Pylon is officially launching our API! We are excited to unlock a lot more uses cases for our customers via our API.

Advith Chelikani
January 12, 2024
Built for Modern B2B Support

Resolve issues faster, strengthen relationships, and uncover opportunities across every customer interaction.

Pylon is officially launching our API! We are excited to unlock a lot more uses cases for our customers. Check out our API documentation.

Teams are using our API to:

  • Power custom in-app frontends
  • Allowing their customers to submit issues from places like CLIs
  • Auto-creating trackable issues from backend events, like autodetected failures

Featuring:

  • Up-to-date documentation
  • Nested objects in payloads so you can use them to programmatically fetch more information
  • Consistent payload shapes and objects across endpoints
  • Request IDs for easy logging and debugging

Book a demo with Pylon to streamline your post sales process and unify tracking of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community.

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