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Product Launch: Notifications

Stay up to date on the issues you are following by subscribing to Notifications for new activity on issues you care about.

Advith Chelikani
June 11, 2024

Stay up to date on the issues you are following by subscribing to Notifications for new activity on issues you care about.

🆕 Issue and message level indicators for unread messages

📤 In-app notifications tray to see what you've been assigned to or mentioned in

👂 A notification sound, so you can hop back to Pylon when a customer replies to an issue

🎨 Receive notifications in-app, on your desktop, or in Slack based on your preferences

Book a demo with Pylon for a modern support system to streamline your post sales process and unify tracking and solving of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community.

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Releases

Product Launch: Views

Advith Chelikani
December 8, 2023
Releases

Product Launch: Custom Analytics

Advith Chelikani
June 13, 2024
Releases

Product Launch: Teams & Assignments

Advith Chelikani
January 4, 2024
Releases

Product Launch: Triggers

Advith Chelikani
January 9, 2024
Releases

Product Launch: Product Ticketing

Advith Chelikani
November 29, 2023
Releases

Product Launch: Slack-Teams Bridge

Marty Kausas
November 25, 2023
Releases

Product Launch: Slack Activity Sync

Advith Chelikani
October 2, 2023
Releases

Product Launch: Conversational Ticketing

Advith Chelikani
December 3, 2023
Releases

Product Launch: Search

Advith Chelikani
January 29, 2024

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Industry

Building a Customer Support System in Slack

Pylon Team
December 15, 2025
Blog post
Guides

Customer Feedback Surveys That Gather Actionable Insights

Advith Chelikani
October 10, 2025
Blog post
Guides

How to Set Up Customer Support at Series A

Marty Kausas
November 15, 2024
Blog post
Spotlights

Spotlight: Andrew Tsao @ Rill Data

Marty Kausas
September 15, 2024
Blog post
Spotlights

Spotlight: Neal Travis @ AIHR

Marty Kausas
October 18, 2024
Blog post
Industry

Slack & Microsoft Teams Integration: A Breakdown of Options

Dan Guo
May 8, 2025
Blog post
Releases

Product Launch: In-App Chat

Advith Chelikani
September 27, 2023
Blog post
Industry

Customer support bots: What they do and how to deploy one

Pylon Team
January 21, 2026
Blog post
Industry

How to drive accountability with an intuitive issue management system

Robert Eng
April 2, 2026
Blog post