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Product Launch: Notifications

Stay up to date on the issues you are following by subscribing to Notifications for new activity on issues you care about.

Advith Chelikani
June 11, 2024
Built for Modern B2B Support

Resolve issues faster, strengthen relationships, and uncover opportunities across every customer interaction.

Stay up to date on the issues you are following by subscribing to Notifications for new activity on issues you care about.

🆕 Issue and message level indicators for unread messages

📤 In-app notifications tray to see what you've been assigned to or mentioned in

👂 A notification sound, so you can hop back to Pylon when a customer replies to an issue

🎨 Receive notifications in-app, on your desktop, or in Slack based on your preferences

Book a demo with Pylon for a modern support system to streamline your post sales process and unify tracking and solving of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community.

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Releases

Product Launch: Views

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December 8, 2023
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Product Launch: Custom Analytics

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June 13, 2024
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Product Launch: Teams & Assignments

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January 4, 2024
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Product Launch: Triggers

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Product Launch: Product Ticketing

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November 29, 2023
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Product Launch: Search

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January 29, 2024
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Product Launch: Slack Activity Sync

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October 2, 2023
Releases

Product Launch: Conversational Ticketing

Advith Chelikani
December 3, 2023
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Building a reliable operation: Incident management in customer support

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