All Articles
Releases

Product Launch: Notifications

Stay up to date on the issues you are following by subscribing to Notifications for new activity on issues you care about.

Advith Chelikani
June 11, 2024

Stay up to date on the issues you are following by subscribing to Notifications for new activity on issues you care about.

🆕 Issue and message level indicators for unread messages

📤 In-app notifications tray to see what you've been assigned to or mentioned in

👂 A notification sound, so you can hop back to Pylon when a customer replies to an issue

🎨 Receive notifications in-app, on your desktop, or in Slack based on your preferences

Book a demo with Pylon for a modern support system to streamline your post sales process and unify tracking and solving of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community.

Explore more

Releases

Product Launch: Views

Advith Chelikani
December 8, 2023
Releases

Product Launch: Custom Analytics

Advith Chelikani
June 13, 2024
Releases

Product Launch: Teams & Assignments

Advith Chelikani
January 4, 2024
Releases

Product Launch: Triggers

Advith Chelikani
January 9, 2024
Releases

Product Launch: Product Ticketing

Advith Chelikani
November 29, 2023
Releases

Product Launch: Slack Activity Sync

Advith Chelikani
October 2, 2023
Releases

Product Launch: Slack-Teams Bridge

Marty Kausas
November 25, 2023
Releases

Product Launch: Search

Advith Chelikani
January 29, 2024
Releases

Product Launch: Custom Layouts

Advith Chelikani
July 2, 2024

Explore more

Industry

How to Setup a Shared Inbox in Gmail (All Methods)

Franz Heller
July 7, 2025
Blog post
Spotlights

Spotlight: Allie Obanion @ SeekOut

Robert Eng
January 9, 2025
Blog post
Industry

Best AI knowledge base software for customer support: Complete 2026 guide

Pylon Team
December 19, 2025
Blog post
Releases

Product Launch: Macros

Advith Chelikani
March 25, 2024
Blog post
Spotlights

Spotlight: Emre Tekoglu @ Zywave

Marty Kausas
December 3, 2024
Blog post
Industry

Customer Success Platforms That Leverage Support Data: Your Complete Guide

Pylon Team
December 3, 2025
Blog post
Guides

Customer relations techniques for stronger retention

Dan Guo
April 2, 2026
Blog post
Team

Matthew Nagy, Product Support Engineer

Advith Chelikani
February 3, 2025
Blog post
Releases

Product Launch: Data Warehouse Sync

Advith Chelikani
February 27, 2024
Blog post