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Product Launch: Notifications

Stay up to date on the issues you are following by subscribing to Notifications for new activity on issues you care about.

Advith Chelikani
June 11, 2024

Stay up to date on the issues you are following by subscribing to Notifications for new activity on issues you care about.

🆕 Issue and message level indicators for unread messages

📤 In-app notifications tray to see what you've been assigned to or mentioned in

👂 A notification sound, so you can hop back to Pylon when a customer replies to an issue

🎨 Receive notifications in-app, on your desktop, or in Slack based on your preferences

Book a demo with Pylon for a modern support system to streamline your post sales process and unify tracking and solving of customer issues across the different places you talk with your customers including Slack, Microsoft Teams, In-App, Email, and Community.

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Releases

Product Launch: Views

Advith Chelikani
December 8, 2023
Releases

Product Launch: Custom Analytics

Advith Chelikani
June 13, 2024
Releases

Product Launch: Teams & Assignments

Advith Chelikani
January 4, 2024
Releases

Product Launch: Triggers

Advith Chelikani
January 9, 2024
Industry

How to Integrate Slack with Email to Improve Team Responsiveness

Donal Woods
June 19, 2025
Releases

Product Launch: Product Ticketing

Advith Chelikani
November 29, 2023
Releases

Product Launch: Search

Advith Chelikani
January 29, 2024
Industry

50+ Customer Support Statistics & Trends for 2025

Dan Guo
July 15, 2025
Releases

Product Launch: Pylon x Attio Integration

Advith Chelikani
September 10, 2023

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Releases

Product Launch: Community Support

Advith Chelikani
November 16, 2023
Blog post
Guides

The B2B Guide to Slack Customer Support Integration

Advith Chelikani
December 12, 2025
Blog post
Team

Ben Stone, Founding Product Designer

Robert Eng
February 19, 2025
Blog post
News & Updates

Pylon raises $17M Series A led by Andreessen Horowitz

Pylon Team
August 28, 2024
Blog post
Industry

AI Ticket Deflection: How to Reduce Your Team’s Support Volume by 60%

Pylon Team
November 21, 2025
Blog post
Spotlights

Spotlight: Thomas Magnifico @ D-ID

Marty Kausas
March 25, 2025
Blog post
Guides

Customer Lifecycles: A Guide to Customer Journeys for Sustainable Growth

Dan Guo
November 20, 2025
Blog post
Team

Dan Guo, Customer Success Manager

Advith Chelikani
January 15, 2025
Blog post
News & Updates

Announcing our $31M Series B

Pylon Team
August 19, 2025
Blog post