All Articles
Team

Wendy Vang, Founding Designer

We're very excited for Wendy to be joining Pylon as a founding designer after spending over 8 years at Amplitude.

Robert Eng
July 1, 2024

Wendy Vang

✨ Founding Designer ✨

We're very excited for Wendy to be joining Pylon as a founding designer after spending over 8 years at Amplitude.  

Wendy will be helping us elevate the quality of our product while continuing to ship fast 🚀

Why did you join Pylon?

Pylon met three crucial requirements that I struggled to find in other startups, which were:

Fully onsite workplace -- I’m happiest when I can collaborate and connect with my coworkers in person. Simple activities, like having lunch with my peers, make the workday much more energizing for me.

Nice people who want to win -- I met the entire team in-person during the interview process, and they showed genuine care for each other and for me. There were also several people in my network who spoke highly of the team’s merit and the quality/potential of the product.

Strong growth trajectory -- there was clear financial evidence that Pylon was growing strongly and consistently.

Wendy's Day 1

What do you like to do outside of work?

I grew up playing games like Smash Brothers, Marvel vs Capcom, and Yu-Gi-Oh, which fostered my love for all healthy, competitive activities. I also spent my summers camping in the woods as a kid, so my favorite weeks are those that balance both indoor and outdoor activities.

Indoors: video games, board games, Magic the Gathering, baking, weight lifting

Outdoors: camping, hiking, park picnics, cycling, rock climbing, most sports

Explore more

Team

Bennett Amodio, Founding Engineer

Advith Chelikani
May 9, 2024
Team

Tom Zhou, Founding Engineer

Advith Chelikani
August 8, 2023
Team

David Yang, Founding Engineer

Advith Chelikani
June 3, 2024
Team

Sergio Sicairos, Founding Account Executive

Marty Kausas
July 10, 2024
Team

Mana Anvar, Founding Account Executive

Marty Kausas
January 13, 2025
Team

Mei Mei, Operations Manager

Marty Kausas
July 15, 2024
Team

Ben Stone, Founding Product Designer

Robert Eng
February 19, 2025
Team

Audrey Li, Founding Engineer

Advith Chelikani
March 13, 2024
Spotlights

Spotlight: Pablo Viera @ Workiva

Robert Eng
January 7, 2025

Explore more

Guides

Beyond the Bot: A Manager’s Guide to Customer Support Automation Tools

Advith Chelikani
December 12, 2025
Blog post
Spotlights

Spotlight: Pablo Viera @ Workiva

Robert Eng
January 7, 2025
Blog post
Guides

AI for Customer Support: How Teams Can Scale Faster

Robert Eng
October 10, 2025
Blog post
Guides

How to create the best FAQ pages for your customers

Advith Chelikani
January 8, 2026
Blog post
Guides

Using Microsoft Teams For Customer Support: The Complete 2025 Guide

Pylon Team
October 24, 2025
Blog post
Industry

Building Slack ticketing systems for scalable customer support

Pylon Team
January 7, 2026
Blog post
Releases

Product Launch: Customer Portal

Advith Chelikani
February 18, 2024
Blog post
Industry

B2B Customer Health Score: Metrics and Best Practices

Dan Guo
December 15, 2025
Blog post
Industry

HubSpot Slack Integration: How To Do It & How To Get the Most Out of It

Anna Clink
June 17, 2025
Blog post