Google Meet

Turn every customer call into account context automatically.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Trusted by 1,500+ B2B customers globally

Why teams use it

Capture customer calls without lifting a finger

New Google Meet calls are ingested automatically and attributed to the right account, so your team never has to upload, tag, or file a recording manually.

Get up to speed the moment you connect

Historical Google Meet calls from the previous 30 days backfill into Pylon on setup, giving you an instant record of recent customer conversations instead of a blank slate.

Put call context to work across Pylon

Every synced call becomes data context for Ask AI, Account Copilot, and Account Widgets, so the answers and summaries your team relies on reflect what was actually said on the call.

See the full account story in one timeline

Google Meet calls appear on the activity timeline for both accounts and related issues, keeping meetings, tickets, and account activity together in one view.

How to install

Step 1

Authorize Pylon with your Google account

New calls will sync automatically. Past calls where you are an organizer or participant will backfill shortly after connecting.

Frequently asked questions

Do I have to manually upload or tag calls?

No. New Google Meet calls are ingested automatically and associated with the correct account without any manual work.

Does Pylon import calls from before I set up the integration?

Yes. Google Meet calls from the previous 30 days automatically backfill into Pylon when you connect.

Which Pylon features can use my call data?

Synced Google Meet calls serve as data context for Ask AI, Account Copilot, and Account Widgets, and they appear on the account and issue activity timelines.

Can I see my teammates' calls in the integration?

For participant privacy, the call list on the Google Meet integration page only shows calls you attended. Calls from other team members are still pulled in and attributed to the correct account.

Who can install the integration?

A Google Workspace administrator is required.

Other integrations

Pylon connects with the tools your team lives in — Slack, email, CRMs, ticketing systems,and more. Meet your customers where they are and streamline every support workflow.