








Pylon's AI features pull context directly from your connected Notion workspace, so answers can reflect the docs, specs, and notes your team already maintains.
Once Notion is connected, Ask AI and Copilot can draw on it alongside past support tickets, call recordings, documentation, and other connected MCPs like Linear and PostHog in a single query.
There's no manual lookup step. Pylon's AI features leverage your connected Notion MCP whenever you prompt it to do so.


In your Pylon dashboard, go to the connectors page and filter to the MCP category to see available MCP Connections.
Select Notion from the MCP Connections and connect it to authorize Pylon to access your Notion workspace.
Once connected, Ask AI and Copilot can use your Notion workspace as context when answering — no further configuration required.
Yes, via a Notion MCP connection. Once connected, that context is available to Ask AI, a general-purpose AI chat that can help you and your team answer questions about your existing data.
Yes. The Pylon MCP Server exposes Pylon data to AI tools that support the Model Context Protocol like Claude, ChatGPT, and Cursor, authenticating via OAuth. This works alongside connecting outside tools like Notion into Pylon's own AI features.
Browsable citations help you understand exactly where answers are coming from, so the results are never a black box.
Yes. You can connect Training Data that is outside of Pylon to give Ask AI access to more resources.
Once connected, your agent has real-time access to data across your entire stack rather than a one-time import.
Pylon connects with the tools your team lives in — Slack, email, CRMs, ticketing systems,and more. Meet your customers where they are and streamline every support workflow.
Receive and respond to customer messages from Telegram
Manage B2B support directly in Slack channels alongside your team.
Connect Pylon to Granola to ingest call recordings
Sync Outlook Calendar meetings to customer records in Pylon
Automatically capture and log Google Meet call notes to Pylon
Automcatically link active incidents to affected customer conversations.
Enrich customer records with usage data from Amazon Redshift.
Create Shortcut stories from customer conversations automatically
Trigger PagerDuty incidents from critical customer-reported issues.