Skills-based Routing

Pylon AI automatically categorizes incoming issues and routes them to the team member with the right expertise, whether it's APIs, integrations, or specific product areas. Your customers get specialized support right away instead of waiting for tickets to be reassigned.

Build a support engine that scales with your customers.

See how Pylon cuts the busywork and brings your support teams into one place.

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Issue Anomaly Detection

AI Ticket QA

How HockeyStack Transformed Post-Sales with Pylon AI