Introducing Product Intelligence

Pylon captures feature requests from every customer conversation across all your support channels. Pylon AIautomatically clusters them, quantifies business impact by ARR or number of mentions, and syncs everything to product ticketing tools like Linear or Jira with full context. When features ship, automatically notify every customer who asked for it. Close the gap between support insights and product decisions.

Build a support engine that scales with your customers

Pylon Workforce Management is available now. See it in action with a live demo.

Pylon is the only agentic support platform purpose-built for B2B.
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