How CodeRabbit achieved 99% faster resolution with 10x ticket volume

See how CodeRabbit scaled from single-digit monthly tickets to thousands while achieving 99% faster resolution times during hypergrowth. With Pylon's Slack-native infrastructure and AI agents automatically resolving 25% of tickets, they built a global 24/7 support team in under 4 months, serves enterprise customers like Nvidia through dedicated channels, and freed engineers from scattered customer conversations to focus on product development.

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Build a support engine that scales with your customers.

See how Pylon cuts the busywork and brings your support teams into one place.

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