Security at Pylon

Security your team can sign off on

Pylon is independently audited, hosted on AWS in the US or EU, and keeps your data protected when you use AI. Everything your security review needs is ready when you are.

Assurance

Independently audited

Pylon holds SOC 2 Type II and ISO/IEC 27001:2022 certifications, audited every year, with both our US and EU deployments in scope. Our platform is also tested by an independent third party in an annual penetration test.

SOC 2 Type II

Audited every year, across our US and EU deployments.

ISO/IEC 27001:2022

Certified, with our US and EU deployments in scope.

Annual penetration testing

An independent third party tests our platform every year.

Request reports through the Trust Center →
AI

AI that respects your data

Your data is not used to train AI models. The AI model providers that process your data are bound by zero data retention agreements. For EU workspaces, AI inference runs in the EU.

No training on your data

Your data is not used to train AI models.

Zero data retention

With the AI model providers that process your data.

EU inference stays in the EU

For EU workspaces, AI inference runs in the EU.

Data residency

Your data stays in your region

Choose US or EU hosting on AWS. Your workspace stays in the region you choose, your data is encrypted in transit and at rest, and backups stay in that same region.

United States
AWS

Oregon

European Union
AWS

Frankfurt

Encrypted
In transit and at rest
Same region
Backups stay where your data lives
Admin controls

Controls your admins expect

SAML SSO, SCIM provisioning, role-based access and audit logs you can export to your SIEM, plus data deletion on your schedule.

SAML SSO

Sign in through your identity provider.

SCIM provisioning

Provision and deprovision users automatically.

Role-based access

Give each user the access their role needs.

SIEM-ready audit logs

Export audit logs to your SIEM.

Data deletion on your schedule

Delete data on the schedule your policies require.

Some features are available on select plans.

Transparency

Open about how we operate

Request our SOC 2 report, ISO certificates and penetration test summary in the Trust Center. Our list of subprocessors is public, you can check our status at any time, and you can report vulnerabilities through our disclosure program.

Trusted by 1,500+ B2B companies
Frequently asked questions
Is my data used to train AI models?

No. Your data is not used to train AI models, and the AI model providers that process it are bound by zero data retention agreements.

Where is my data stored?

On AWS, in the US (Oregon) or the EU (Frankfurt). Your workspace is assigned to the region you choose.

How do I get your security documentation?

Request access at trust.usepylon.com for our SOC 2 report, ISO certificates and penetration test summary. We're also happy to complete your security questionnaire.

Where can I find technical details?

Our security documentation covers encryption, infrastructure, access controls, data retention, AI and more. Read the security docs.

Ready for your security review?
Request access to our Trust Center for audit reports, or read our security documentation for the technical details. Questions? Email security@usepylon.com.
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