Meet your customers where they are

Track all conversations across shared Microsoft Teams channels without being in Microsoft Teams.

Track threads in your Discord community in chats or forums like a #help channel.

Integrate your all team inboxes across support@, success@, legal@, and more.

Track all in-app questions and see relevant context like Page URL, Timezone, and User Email for faster resolution.

Create ticket form that can be filled out via Customer Portal, standalone ticket forms, or via your own custom form through our API.

Create tickets on behalf of customers or create internally-only tracked tickets.