Account Intelligence

The first platform that unifies support and customer success into one system. Track renewals, calculate health scores, surface churn risks, and generate meeting action items automatically. Support context informs CS strategy while CS insights personalize support responses, eliminating the need to stitch together separate tools like Zendesk + Gainsight or Intercom + Vitally.

Build a support engine that scales with your customers.

See how Pylon cuts the busywork and brings your support teams into one place.

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Account Intelligence

Issue Anomaly Detection

AI Ticket QA